Posted by:
John
(---.nwrknj.east.verizon.net)
And so the fact that your friends claimed to have used the safe and management implied that they were lying tends to make me feel that no matter whether the kids in this recent incident had used the safe or not, the quote "if you had used the safe, our insurance would have covered the loss" was just a ridiculous lie to stop the Kellett's from pursuing the incident any further.
Based merely on the fact that management acted like the police, and would not come to the room the night of the incident was enough to convince me that if I ever received a free vacation for a week's stay at L'Hoste, I would use the airfare but pay for an alternate place to stay.
Obstinate, "above it all" attitudes just don't cut it in the hospitality industry and could certainly be the kiss of death to their business.